SERVICES
Helping you solve what’s slowing your business down, whether it’s a messy process, clunky tools, team misalignment, or inefficiencies that are costing you time and money.
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I work with businesses to:
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Clean up internal processes and workflows
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Implement or fix tools that aren't working as they should
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Automate repetitive tasks using AI or tech
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Streamline operations, comms, or product pipelines
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Act as a trusted problem-solver for whatever’s falling through the cracks
Business Process Optimization
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Internal systems & workflow audits
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Process clean-up: reduce steps, reduce errors
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Standard Operating Procedures (SOP) creation
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Team training on streamlined systems
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Workflow automation via Zapier, Make, or AI agents
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Scheduling, marketing, and customer service workflow setup
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Onboarding plans and documentation
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Consolidating tech platforms and building a scalable foundation
Tech & Platform Evaluation
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Tool and software audits based on your business needs
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Tech recommendation reports with setup and onboarding options
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Smart use of AI & automation
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Custom integration planning & platform migration
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CRM implementation or cleanup (e.g., Hubspot)
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Mobile app developer account setup (Google & Apple)
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Creating a tech stack to visualize platform interaction
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Acting as liaison with IT or technical teams
Product & Dev Operations
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Product roadmap creation and feature scoping
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Creating clear developer tickets and backlog management
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Sprint planning, QA testing, and release coordination
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Coordinating outsourced development resources
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Aligning product and tech teams on timelines and requirements
Website, UX & Shopify Support
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Shopify management, security, and account cleanup
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Troubleshooting product uploads, variants, 3rd-party apps
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Order evaluations, shipping settings, automation flows
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Shopify notification customization
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Website UX audits and QA evaluations with issue reports
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Checkout testing & web hotspot reporting
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Promo code setup & testing
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Web content size guideline creation for teams
Strategy, Creative, & Admin Support
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Business operations & efficiency audits
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Menu of services creation
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Brand identity & design guideline creation
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Competitor & channel analysis
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Social media planning & Canva asset creation
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Data entry & Google Drive organization
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Contract negotiations & vendor management
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Notion setup, reorganization, or ongoing maintenance
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Notion-based playbooks, process docs, and training hubs
People, Comms & Client Systems
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Client communication workflows
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Internal communication cleanup and alignment
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Customer service flow setup
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Onboarding/offboarding documentation and support
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Training employees on process changes or new tech

