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  • LinkedIn
  • Instagram

Services

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Business Process Optimization

  • Internal systems & workflow audits

  • Process clean-up: reduce steps, reduce errors

  • Standard Operating Procedures (SOP) creation

  • Team training on streamlined systems

  • Workflow automation via Zapier, Make, or AI agents

  • Scheduling, marketing, and customer service workflow setup

  • Onboarding plans and documentation

  • Consolidating tech platforms and building a scalable foundation

Tech & Platform Evaluation

  • Tool and software audits based on your business needs

  • Tech recommendation reports with setup and onboarding options

  • Smart use of AI & automation

  • Custom integration planning & platform migration

  • CRM implementation or cleanup (e.g., Hubspot)

  • Mobile app developer account setup (Google & Apple)

  • Creating a tech stack to visualize platform interaction

  • Acting as liaison with IT or technical teams

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Website, UX & Shopify Support

  • Shopify management, security, and account cleanup

  • Troubleshooting product uploads, variants, 3rd-party apps

  • Order evaluations, shipping settings, automation flows

  • Shopify notification customization

  • Website UX audits and QA evaluations with issue reports

  • Checkout testing & web hotspot reporting

  • Promo code setup & testing

  • Web content size guideline creation for teams

Product & Dev Operations

  • Product roadmap creation and feature scoping

  • Creating clear developer tickets and backlog management

  • Sprint planning, QA testing, and release coordination

  • Coordinating outsourced development resources

  • Aligning product and tech teams on timelines and requirements

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Strategy, Creative, & Admin Support

  • Business operations & efficiency audits

  • Menu of services creation

  • Brand identity & design guideline creation

  • Competitor & channel analysis

  • Social media planning & Canva asset creation

  • Data entry & Google Drive organization

  • Contract negotiations & vendor management

  • Notion setup, reorganization, or ongoing maintenance

  • Notion-based playbooks, process docs, and training hubs

People, Comms & Client Systems

  • Client communication workflows

  • Internal communication cleanup and alignment

  • Customer service flow setup

  • Onboarding/offboarding documentation and support

  • Training employees on process changes or new tech

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What Clients Say

"Ali is an asset to any team she is on. Her tenacity and thoroughness were relied upon - Ali does a great job of ensuring a detail-oriented deliverable while remaining realistic and respectful of deadlines. She is the picture of responsibility, is always conscientious in her work, and is a pleasure to have around. Ali approaches issues outside of her domain of knowledge with enthusiastic curiosity and a determination to succeed. I would happily hire her again in a heartbeat."

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© Ali Perkins 2025

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